Shipping Policy – Ankle Boot Products
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- If there is a high volume of orders, shipments may be slightly delayed.
2. Shipping Time
- Standard delivery usually takes 5–10 business days, depending on the delivery location.
- Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if applicable, will be calculated and displayed at checkout before completing the purchase.
- Any promotional free shipping offers will be clearly mentioned during checkout.
4. Order Tracking
- Once the order is shipped, customers will receive a shipping confirmation message with tracking details (if available).
- Tracking allows customers to monitor the delivery status of their package.
5. Delivery Issues
- Customers must ensure that the shipping address and contact details provided are accurate and complete.
- The seller will not be responsible for delays or failed deliveries caused by incorrect address information.
6. Damaged Package During Shipping
- If a package arrives visibly damaged, customers should report it within 48 hours of delivery.
- Customers may be required to provide photos of the package and product for verification.
7. Delivery Coverage
- Shipping services are available to most serviceable locations through reliable courier partners.
- Delivery availability may vary depending on the courier service coverage in certain areas.
8. Shipping Support
For shipping-related inquiries or assistance, customers can contact support at:
druviinternational@gmail.com.